Auto Care ON AIR
"Auto Care ON AIR" is a candid podcast dedicated to exploring the most relevant topics within the auto care industry. Each episode features insightful discussions with leading experts and prominent industry figures. Our content is thoughtfully divided into four distinct shows to cover four different categories of topics, ensuring collective professional growth and a comprehensive understanding of the auto care industry.
The Driver's Seat: Navigating Business and the Journey of Leadership
To understand organizations, you need to understand their operators. Join Behzad Rassuli, as he sits down for in-depth, one-on-one conversations with leaders that are shaping the future. This show is a "must listen" for how top executives navigate growth, success, and setbacks that come with the terrain of business.
Carpool Conversations: Collaborative Reflections on the Road to Success
Hosted by Jacki Lutz, this series invites a vibrant and strategic mix of guests to debate and discuss the power skills that define success today. Each episode is an entertaining, multi-voice view of a professional development topic and a platform for our members to learn about our industry's most promising professionals.
Indicators: Discussing Data that Drives Business
This show explores data relevant to the automotive aftermarket. Join Mike Chung as he engages with thought leaders in identifying data that will help you monitor and forecast industry performance. Whether global economic data, industry indicators, or new data sources, listen in as we push the envelope in identifying and shaping the metrics that matter.
Traction Control: Reacting with Precision to the Road Ahead
Every single day, events happen, technologies are introduced, and the base assumptions to our best laid plans can change. Join Stacey Miller for a show focused on recent news from the global to the local level and what it may mean for auto care industry businesses. Get hot takes on current events, stay in the know with timely discussions and hear from guests on the frontlines of these developments.
Episodes
87 episodes
Inside The Life Of A Manufacturer’s Rep
Ever wondered who actually turns supplier strategy into real shelf space and steady sell-through? Host, Jacki Lutz, rides shotgun with two veteran manufacturer’s reps, Brad Baker, Senior Vice President at Bill Murray and Associates, and Darrell...
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Season 1
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Episode 87
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32:57
Why Hydrogen Is Poised To Power Trucks, Buses, And Cities
Hydrogen isn’t waiting for someday. It’s already moving freight, carrying riders through winter, and powering the equipment that keeps cities running. We sit down with Christa Harrison of BNG Clean Fuel Corporation to unpack where hydrogen work...
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Season 1
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Episode 86
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50:49
AIA Canada on Right To Repair, Workforce and Tariffs
A year can change the ground under your feet. We sit down with AIA Canada’s President and CEO, JF Champagne and their VP of Government Relations, Emily Holtby to unpack how Canada moved from talk to traction on Right to Repair, why Quebec’s new...
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Season 1
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Episode 85
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31:04
The Art of Small Talk, Part 2
Back by popular demand, Jacki Lutz brings Zenata Perez and Andrew Steczo back together for an encore on small talk that actually leads somewhere: reading the room, using humor without crossing the line, and turning short chats at crowded events...
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Season 1
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Episode 84
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41:17
Darcy Curran, CEO, Highline Warren
What does it take to stitch 100 years of history into a modern, culture-first powerhouse that most consumers will never recognize on a label? Behzad Rassuli sits down with Highline Warren CEO Darcy Curran to explore how a quiet partner can prod...
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Season 1
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Episode 83
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1:37:18
AAPEX 2025 Open Mic Sessions, Part 3
Engines keep evolving; our service model must evolve faster. From the AAPEX floor in Las Vegas, we sit down with leaders shaping the next decade of repair to unpack a simple truth: customers don’t care which channel fixes their vehicles—they ca...
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Season 1
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Episode 82
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40:20
AAPEX 2025 Open Mic Sessions, Part 2
Curiosity isn’t a buzzword here; it’s the operating system. We start on the media side of the aftermarket with a candid look at how asking better questions... why, how, and so what... turns complex topics like AI, EVs, and ADAS into clear direc...
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Season 1
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Episode 81
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44:03
AAPEX 2025 Open Mic Sessions, Part 1
What if warranty approvals took hours instead of days, your bay handled most ADAS calibrations without a remodel, and market chaos actually expanded your margins? From the AAPEX show floor, Auto Care ON AIR hosts sit down with three leaders who...
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Season 1
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Episode 80
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45:13
UNLOCKED: An Auto Care ON AIR Studio Take Over
Recorded from the AAPEX show floor, this episode features Jonathan Larsen, VP of Digital Products & Standards at the Auto Care Association, and Eric Lough, VP of Catalog & Partner Integrations at NexaMotion Group. They broke into the Au...
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Season 1
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Episode 79
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11:47
Parcel Pricing: How Smart Packaging And Data Slash Your Shipping Costs
Ever wonder why a light box can cost like a cinder block to ship? We pull back the curtain on parcel pricing with freight and parcel expert Mike Mc Donagh, exploring the real mechanics behind “demand season,” dimensional weight, and the ...
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Season 1
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Episode 78
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49:30
Why Thinking Like A Broadcaster Beats Making More Content
The media landscape is shifting fast, and the smartest brands aren’t just buying placements, they’re becoming broadcasters. We sit down with Simon Shelley, former BBC Studios leader and advisor to media and tech companies, to unpack how audienc...
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Season 1
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Episode 77
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46:39
Old School + New School: Blending Veteran Wisdom with Fresh Ideas
The studio glow-up set the mood: take something proven and make it feel new. That’s exactly where our conversation goes with Delaney and Andrew Kitching of GB Remanufacturing, two paths into the automotive aftermarket that prove this industry i...
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Season 1
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Episode 76
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38:47
How standardized service data transforms pricing, warranty decisions, and fleet strategy across the aftermarket
What if your repair data actually told you what to do next? We sit down with Austin Ledgerwood, National Director of Sales and Insights at Motor Information Systems, to trace how messy service records become clean, standardized, decision-ready ...
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Season 1
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Episode 75
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37:35
How a Federal Shutdown Ripples Through Parts, Repairs, and Consumer Demand
Headlines about a federal shutdown can feel distant until your parts sit at a port, your product launch hits a certification queue, or your customers hit pause on upgrades. We take a clear-eyed look at what a funding lapse really means for the ...
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Season 1
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Episode 74
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8:40
Inside the Auto Parts Tariff Storm: Angela Chiang on 232, 301, and IEPA, plus refunds, cash flow, and how to stay compliant
Tariffs shouldn’t be a guessing game, yet policy shifts are hitting faster than inventory can move. We sit down with Angela Chiang, our Director of International Affairs, to decode what’s real, what’s next, and how to protect your business when...
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Season 1
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Episode 73
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18:47
Creating Your Own Career Opportunities
Want to supercharge your career growth? The secret isn't working longer hours or waiting for someone to notice your hard work... it's about strategically creating your own opportunities.In this candid conversation with Matt Fowler of Pi...
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Season 1
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Episode 72
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43:59
Weather's Impact on the Auto Parts Business with NASA Meteorologist Rob Gutro
A neutral ENSO pattern is about to disrupt your winter inventory planning. Are you ready?Former NASA meteorologist Rob Gutro joins Stacey Miller to explore how this winter's unique weather patterns will dramatically impact auto parts de...
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Season 1
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Episode 71
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24:59
Risk and Roads: The Data Behind Your Insurance Rates
When you open that auto insurance renewal notice and see your premium has increased yet again, what factors are actually driving that change? In this eye-opening conversation, Michel Leonard, Chief Economist and Data Scientist at the Insurance ...
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Season 1
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Episode 70
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38:23
The Convenience Factor: Why Speed Trumps Friendliness
What makes a customer choose your business over a competitor's? According to customer experience expert David Avrin, it's not just about quality or friendly service anymore, it's about being "ridiculously easy to do business with."The s...
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Season 1
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Episode 69
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31:46
AAPEX Uncovered: Updates, Insights & Winning Moves
Get ready for a complete unwrapping of the automotive aftermarket's premier event! In this engaging conversation, Mark Bogdansky, Vice President of Trade Shows & Community Engagement, and Ted Hughes, Senior Director of Community Engagement ...
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Season 1
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Episode 68
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56:25
Thriving in an AI World: Human Connection as a Competitive Edge
The relentless advancement of artificial intelligence is reshaping every industry, raising profound questions about the future of human work and creativity. What happens when technology doesn't just augment our capabilities but potentially repl...
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Season 1
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Episode 67
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42:32
Unlocking Vehicle Data: Privacy, Control, and Innovation with DIMO
Your car is generating valuable data every time you drive, but who owns that information and how can it benefit you? In this illuminating conversation, Alex Rawitz, founder of DIMO, reveals how his company is empowering drivers to take control ...
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Season 1
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Episode 66
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45:07
“It’s Not Personal”: Rethinking Feedback and Collaboration at Work
What makes collaboration truly effective? In this eye-opening conversation, the Auto Care Association team explores how physical spaces, team dynamics, and individual mindsets create environments where innovative ideas flourish.Step ins...
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Season 1
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Episode 65
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43:03
Cracking the Code: How Technology is Reshaping Collision Repair
The collision repair industry is undergoing a seismic transformation. Gone are the days when fixing a car meant simply restoring metal and paint. Ryan Mandell, with over two decades of collision industry experience, reveals how today's vehicles...
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Season 1
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Episode 64
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38:45
Data, Diagnostics, and the Digital Divide in Auto Repair
Access to vehicle data sits at the heart of the automotive repair industry's future, yet many independent repair shops face growing barriers to the information they need. This eye-opening conversation between host, Stacey Miller, and her guest ...
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Season 1
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Episode 63
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33:44
